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eTranscor's database, web
servers and network are maintained by Transcor personnel at multiple
off-site locations to insure maximum security, maximum network
availability and redundancy. Our off-site locations are engineered with
a minimum of five levels of security.
Each off-site location is engineered with a redundant,
uninterruptible power system and backup generator to deliver seamless
power. In the event of a power failure, an isolated UPS system will
provide continuous backup power, with diesel generators capable of
continuing to provide backup should the outage be prolonged.
Redundant HVAC systems keeps the average temperature in the data
center at 70 degrees (+/- 2 degrees), insuring a consistent operating
atmosphere for our servers. Additional sensors detect variations in
humidity and keep the average humidity at 50% (+/- 3%).
We have implemented our own real-time monitoring of all our services
so that we will be alerted automatically and can respond quickly to any
issues before they become problems. Real-time statistics on all web
transactions is available and automated reports are generated hourly for
staff review to help balance the load on our servers and to provide
trend analysis.
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The network operations center monitors each server for all aspects of
operational, security and environmental conditions. They check the
entire network for efficiency, congestion, and network errors and can
re-route traffic and respond to any emergencies that might occur.
Monitoring is done at each facility and at a centralized location in
Charlotte, N.C.
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Our network’s backbone consists of a multi-layer,
redundant configuration to insure there is no single point-of-failure,
with the capability to instantly increase our bandwidth. This insures
all users trouble-free access to our website.
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State of the art
firewalls protect our systems from intruders and malicious URL's
containing Worms and Trojans.
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All critical
systems have redundant counterparts and are backed up regularly to
reduce possibilities of system downtime or data loss.
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